.dialerThemeRoot.dialerThemeCustom .ant-card,.dialerThemeRoot.dialerThemeCustom .ant-card-head,.dialerThemeRoot.dialerThemeCustom .ant-card-body{background:var(--dialer-panel-bg)!important;border-color:var(--dialer-panel-border)!important;color:var(--dialer-panel-text)!important}.dialerThemeRoot.dialerThemeCustom .ant-card-head-title,.dialerThemeRoot.dialerThemeCustom .ant-card-meta-title,.dialerThemeRoot.dialerThemeCustom .ant-card-meta-description,.dialerThemeRoot.dialerThemeCustom .ant-typography,.dialerThemeRoot.dialerThemeCustom .ant-typography.ant-typography-secondary,.dialerThemeRoot.dialerThemeCustom .ant-alert-message,.dialerThemeRoot.dialerThemeCustom .ant-alert-description{color:var(--dialer-panel-text)!important}.dialerThemeRoot.dialerThemeCustom .ant-typography-secondary,.dialerThemeRoot.dialerThemeCustom .ant-typography-caption,.dialerThemeRoot.dialerThemeCustom .ant-table-thead>tr>th,.dialerThemeRoot.dialerThemeCustom .ant-table-tbody>tr>td{color:var(--dialer-muted-text)!important}.dialerThemeRoot.dialerThemeCustom .ant-table{background:var(--dialer-panel-bg)!important}.dialerThemeRoot.dialerThemeCustom .ant-tabs-nav,.dialerThemeRoot.dialerThemeCustom .ant-tabs-content-holder{background:var(--dialer-input-bg)!important;border-radius:var(--radius-sm)}.dialerThemeRoot.dialerThemeCustom .ant-input,.dialerThemeRoot.dialerThemeCustom .ant-input-affix-wrapper,.dialerThemeRoot.dialerThemeCustom .ant-select-selector{background:var(--dialer-input-bg)!important;border-color:var(--dialer-input-border)!important;color:var(--dialer-input-text)!important}.dialerThemeRoot.dialerThemeCustom .ant-input::placeholder{color:var(--dialer-input-placeholder)!important}.dialerThemeRoot.dialerThemeCustom .ant-btn{background:var(--dialer-btn-bg)!important;color:var(--dialer-btn-text)!important;border-color:var(--dialer-btn-border)!important}.dialerThemeRoot.dialerThemeCustom .ant-btn-primary{background:var(--dialer-btn-primary-bg)!important;color:var(--dialer-btn-primary-text)!important;border-color:var(--dialer-btn-primary-border)!important}@keyframes iv-round-spin{to{transform:rotate(360deg)}}.iv-round-spinner{display:inline-block;border-radius:50%;border-style:solid;border-color:color-mix(in srgb,var(--primary, #0891b2) 18%,transparent);border-top-color:var(--primary, #0891b2);animation:iv-round-spin .7s linear infinite;flex-shrink:0}.iv-round-spinner--sm{width:14px;height:14px;border-width:2px}.iv-round-spinner--md{width:20px;height:20px;border-width:2.5px}.iv-round-spinner--lg{width:32px;height:32px;border-width:3px}.connection-status-overlay{position:fixed;bottom:20px;right:20px;z-index:1000;background:var(--card-bg, #16161a);border:1px solid color-mix(in srgb,var(--primary, #4fffb0) 24%,var(--glass-border, #2a2a35));border-radius:var(--clay-radius-sm, 14px);padding:10px 14px;box-shadow:var(--shadow-soft, 0 2px 8px rgba(0, 0, 0, .5));backdrop-filter:blur(var(--glass-blur, 8px));-webkit-backdrop-filter:blur(var(--glass-blur, 8px));transition:box-shadow .25s ease,transform .25s ease}.connection-status-overlay:hover{box-shadow:var(--shadow-card, 0 4px 20px rgba(0, 0, 0, .6));transform:translateY(-1px)}.connection-status-content{display:flex;align-items:center;gap:8px}.connection-status-dot{width:8px;height:8px;border-radius:50%;animation:pulse 2s infinite;box-shadow:0 0 0 2px color-mix(in srgb,var(--primary, #4fffb0) 30%,transparent)}.connection-status-text{font-size:12px;font-weight:700;font-family:var(--font-ui, system-ui, sans-serif);color:var(--text, #e8e8f0);white-space:nowrap;letter-spacing:0}@keyframes pulse{0%{opacity:1}50%{opacity:.5}to{opacity:1}}@media (max-width:768px){.connection-status-overlay{bottom:10px;right:10px;padding:8px 10px}.connection-status-text{font-size:11px}.connection-status-dot{width:6px;height:6px}}:root{--z: .8;zoom:var(--z);--bg: #F1F1EF;--panel: #fff;--soft: #F4F4F2;--line: #ECECE8;--line2: #E0E0DC;--ink: #17171B;--ink2: #45454D;--ink3: #64646C;--muted: #9A9AA1;--brand: #E23B26;--brand-d: #C42E1B;--brand-t: #FDECE9;--brand-a: #F8D0C9;--voice: #3A3A42;--wa: #2E9E6A;--wa-d: #237A52;--wa-t: #E3F4EA;--email: #3A78D4;--email-d: #2D62B0;--chat: #EF8F6B;--chat-d: #C2643F;--rose: #D93025;--rose-t: #FCE8E6;--amber: #F2B705;--amber-d: #94700A;--amber-t: #FDF3CF;--mint: #2E9E6A;--mint-t: #E3F4EA;--sky-t: #E7EFFB;--crit: #B3261E;--side: #141416;--side2: #222226;--side-ink: #B9B9C0;--r: 18px;--sh: 0 6px 16px -8px rgba(226, 59, 38, .55);--sh-card: 0 1px 2px rgba(20, 20, 22, .04), 0 8px 24px -16px rgba(20, 20, 22, .18)}*{box-sizing:border-box}html,body{height:100%}body{margin:0;background:radial-gradient(1100px 640px at 100% -8%,rgba(226,59,38,.08),transparent 62%),radial-gradient(900px 700px at 12% 110%,rgba(242,183,5,.07),transparent 60%),var(--bg);background-attachment:fixed;color:var(--ink);font-family:Plus Jakarta Sans,system-ui,sans-serif;font-size:14px;-webkit-font-smoothing:antialiased}a{color:inherit;text-decoration:none}button,input,select{font-family:inherit}.app{display:flex;height:calc(100vh / var(--z));min-height:calc(100vh / var(--z));overflow:hidden}.sidebar{width:248px;flex-shrink:0;background:var(--side);color:var(--side-ink);display:flex;flex-direction:column;padding:18px 12px 12px;margin:12px 0 12px 12px;border-radius:22px;overflow:hidden;transition:width .18s ease,padding .18s ease}.side-toggle{flex-shrink:0;width:26px;height:26px;border:1px solid rgba(255,255,255,.08);background:var(--side2);border-radius:8px;display:flex;align-items:center;justify-content:center;cursor:pointer;color:var(--side-ink)}.side-toggle:hover{background:#2c2c31;color:#fff}.sidebar.collapsed{width:70px;padding:18px 8px 12px}.sidebar.collapsed .lbl,.sidebar.collapsed .glab,.sidebar.collapsed .badge,.sidebar.collapsed .wsinfo,.sidebar.collapsed .search span,.sidebar.collapsed .wordmark,.sidebar.collapsed .me>div{display:none}.sidebar.collapsed .nav{justify-content:center;gap:0;padding:10px 0}.sidebar.collapsed .wsswitch{justify-content:center;padding:8px}.sidebar.collapsed .search{justify-content:center;padding:9px}.sidebar.collapsed .navtop{justify-content:center;padding-left:0;padding-right:0}.sidebar.collapsed .me{flex-direction:column;gap:6px}.side-scroll{flex:1;min-height:0;overflow-y:auto;overflow-x:hidden;margin:0 -4px;padding:0 4px}.navtop{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:2px 4px 8px}.wordmark{font-size:9.5px;font-weight:700;letter-spacing:.16em;color:#6e6e76;padding:2px 10px 8px}.wswrap{position:relative;margin-bottom:10px;flex-shrink:0}.wsswitch{display:flex;align-items:center;gap:10px;width:100%;padding:4px 6px}.wsswitch .logo,.login-brand .logo{width:34px;height:34px;flex-shrink:0;border-radius:10px;background:var(--brand);color:#fff;font-weight:800;font-size:16px;display:flex;align-items:center;justify-content:center}.wsinfo{flex:1;min-width:0;text-align:left}.wsname{font-size:15px;font-weight:700;letter-spacing:-.01em;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sidebar .wsname{color:#fff}.wssub{font-size:11px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sidebar .wssub{color:#7d7d85}.search{display:flex;align-items:center;gap:9px;background:var(--side2);border-radius:11px;padding:9px 12px;margin-bottom:4px;color:#7d7d85;font-size:13px}.glab{font-size:10.5px;font-weight:700;letter-spacing:.09em;text-transform:uppercase;color:#5f5f67;padding:0 11px;margin:18px 0 6px;display:flex;align-items:center;gap:6px;width:100%;background:none;border:0;font-family:inherit;text-align:left}button.glab{cursor:pointer}button.glab:hover{color:var(--side-ink)}.glab svg{margin-left:auto;transition:transform .15s}.glab.open svg{transform:rotate(90deg)}.nav{display:flex;align-items:center;gap:12px;padding:9px 11px;border-radius:11px;color:var(--side-ink);font-size:13.5px;font-weight:500;width:100%;text-align:left;border:0;background:none;cursor:pointer;margin-bottom:1px}.nav svg{flex-shrink:0}.nav:hover{background:var(--side2);color:#fff}.nav.on{background:#fff;color:var(--ink);font-weight:600}.nav.on svg{color:var(--brand)}.nav .lbl{flex:1;min-width:0}.badge{margin-left:auto;font-size:11px;font-weight:700;background:var(--line);color:var(--ink3);border-radius:999px;padding:1px 8px}.badge.rose{background:var(--brand);color:#fff}.me{display:flex;align-items:center;gap:10px;padding:10px 6px 2px;margin-top:6px;border-top:1px solid rgba(255,255,255,.07);flex-shrink:0;color:#fff}.me .sub2{font-size:11px;color:#7d7d85}.me .sctrl{background:var(--side2);color:var(--side-ink);border-color:#ffffff14}.me .sctrl:hover{color:#fff}.me .av{background:var(--brand);color:#fff}.me .av,.av{width:32px;height:32px;border-radius:50%;background:var(--brand-a);display:flex;align-items:center;justify-content:center;color:var(--brand);font-weight:700;font-size:12px;flex-shrink:0}.main{flex:1;min-width:0;display:flex;flex-direction:column;height:calc(100vh / var(--z));overflow:hidden}.topbar{height:63px;flex-shrink:0;display:flex;align-items:center;padding:0 32px;gap:14px}.topbar h1{font-size:22px;font-weight:700;margin:0;letter-spacing:-.02em}.spacer{flex:1}.content{flex:1;min-height:0;overflow-y:auto;padding:14px 32px 180px}.icobtn{width:40px;height:40px;border-radius:999px;background:var(--panel);border:1px solid var(--line);display:flex;align-items:center;justify-content:center;position:relative;cursor:pointer}.icobtn .dot{position:absolute;top:9px;right:10px;width:7px;height:7px;border-radius:50%;background:var(--brand);border:2px solid var(--panel)}.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--sh-card)}.tiles{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:22px}.tiles-3{grid-template-columns:repeat(3,minmax(0,1fr))}.tile{background:var(--panel);border:1px solid var(--line);border-radius:var(--r);padding:18px 20px;box-shadow:var(--sh-card)}.tile.dark{background:linear-gradient(135deg,#ffffffe6,#fff1ecb3);border-color:#fffffff2;box-shadow:inset 0 1px #fff,0 14px 34px -22px #3c140a66;backdrop-filter:saturate(170%) blur(18px);-webkit-backdrop-filter:saturate(170%) blur(18px)}.tile.red{background:var(--brand);border-color:var(--brand);color:#fff}.tile.red .lab,.tile.red .sub{color:#ffffffc7}.tile .lab{display:flex;align-items:center;gap:8px;margin-bottom:12px;font-size:12.5px;font-weight:600;color:var(--ink3)}.tile .num{font-size:30px;font-weight:700;letter-spacing:-.02em}.tile .sub{font-size:12px;color:var(--muted);margin-top:2px}.h2{font-size:24px;font-weight:700;letter-spacing:-.02em}.sub{font-size:14px;color:var(--ink3);margin-top:4px}.mono{font-family:JetBrains Mono,ui-monospace,monospace;font-variant-numeric:tabular-nums;letter-spacing:-.02em}.pill{font-size:11.5px;font-weight:600;padding:4px 10px;border-radius:999px;display:inline-flex;align-items:center;gap:6px}.cdot{width:6px;height:6px;border-radius:50%;display:inline-block;background:currentColor}.cdot.pulse{animation:pulse 1.6s ease-in-out infinite}@keyframes pulse{0%,to{opacity:1}50%{opacity:.4}}.btn{display:inline-flex;align-items:center;gap:7px;font-size:13px;font-weight:600;color:#fff;background:var(--brand);border:0;padding:9px 15px;border-radius:10px;cursor:pointer;box-shadow:var(--sh)}.btn:hover{background:var(--brand-d)}.btn:disabled{opacity:.55;cursor:not-allowed}.btn.ghost{background:var(--soft);color:var(--ink2);box-shadow:none}.btn.dark{background:var(--ink);box-shadow:none;border-radius:999px;padding:10px 18px}.btn.dark:hover{background:#2b2b31}.sctrl{display:inline-flex;align-items:center;gap:5px;font:inherit;font-size:11.5px;font-weight:600;color:var(--ink3);background:#fff;border:1px solid var(--line2);border-radius:8px;padding:6px 10px;cursor:pointer}.sctrl:hover:not(:disabled){border-color:#cfcfca;color:var(--ink2)}.sctrl.brand{color:var(--brand);background:var(--brand-t);border-color:var(--brand-a)}.sctrl.brand:hover:not(:disabled){color:var(--brand-d);border-color:var(--brand)}.link{font-size:12.5px;font-weight:600;color:var(--brand);cursor:pointer}.input{width:100%;border:1px solid var(--line2);background:#fff;border-radius:10px;padding:10px 12px;outline:none;color:var(--ink)}.input:focus{border-color:var(--brand);box-shadow:0 0 0 3px var(--brand-t)}.field{display:flex;flex-direction:column;gap:6px;margin-bottom:14px}.field label{font-size:12.5px;font-weight:600;color:var(--ink2)}.err{color:var(--rose);font-size:13px;margin-bottom:12px}.empty{padding:40px;text-align:center;color:var(--ink3)}.hr{height:1px;background:var(--line)}.kv{display:flex;justify-content:space-between;gap:10px;font-size:13px;padding:9px 0}.kv .k{color:var(--muted)}.kv .v{font-weight:500;text-align:right}.tblhead{font-size:11px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:var(--muted);background:#fafaf8}.crow{display:grid;align-items:center;padding:13px 20px;border-bottom:1px solid var(--line);gap:12px}.crow:last-child{border-bottom:none}.crow:hover,.lrow:hover,.row:hover{background:#fafaf8}.lrow{display:grid;align-items:center;padding:12px 20px;border-bottom:1px solid var(--line);gap:8px;cursor:pointer}.ttabs{display:flex;gap:2px;border-bottom:1px solid var(--line);margin-bottom:18px;flex-wrap:wrap}.ttab{font-size:13px;font-weight:500;color:var(--muted);padding:9px 14px;cursor:pointer;border-bottom:2px solid transparent;white-space:nowrap;background:none;border-top:0;border-left:0;border-right:0}.ttab:hover{color:var(--ink2)}.ttab.on{color:var(--brand);font-weight:600;border-bottom-color:var(--brand)}.tickets-layout{display:flex;flex-direction:row-reverse;margin:-14px -32px -180px;min-height:calc(100vh / var(--z) - 63px)}.tickets-main{flex:1;min-width:0;overflow-y:auto;padding:20px 26px 120px}.tickets-rail{width:240px;flex-shrink:0;border-left:1px solid var(--line);padding:18px 14px;overflow-y:auto;background:var(--panel)}.vrow{display:flex;align-items:center;gap:10px;padding:8px 11px;border-radius:10px;font-size:13px;color:var(--ink3);cursor:pointer;position:relative;margin-bottom:1px;border:0;background:none;width:100%;text-align:left}.vrow:hover{background:var(--soft)}.vrow.on{background:var(--brand-t);color:var(--brand);font-weight:600}.vrow.on:before{content:"";position:absolute;left:-14px;top:8px;bottom:8px;width:3px;border-radius:0 3px 3px 0;background:var(--brand)}.vrow .vc{margin-left:auto;font-size:11px;font-weight:600;color:var(--muted);background:var(--soft);border-radius:7px;padding:1px 7px;min-width:22px;text-align:center}.vrow.on .vc{background:#fff;color:var(--brand)}.vrow.rose{color:var(--rose)}.vrow.rose .vc{color:var(--rose);background:var(--rose-t)}.vsec{font-size:10px;font-weight:700;letter-spacing:.09em;text-transform:uppercase;color:#aeb2be;padding:0 11px;margin:16px 0 7px}.gdot{width:9px;height:9px;border-radius:50%;flex-shrink:0}.tk-person{display:flex;align-items:center;gap:8px;min-width:0}.tk-av{width:24px;height:24px;border-radius:50%;background:var(--brand-t);color:var(--brand);font-size:10px;font-weight:700;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;letter-spacing:-.02em}.tk-person-name{font-size:12.5px;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.table{width:100%;border-collapse:collapse}.table th{text-align:left;font-size:11px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:var(--muted);padding:12px 20px;border-bottom:1px solid var(--line);background:#fafaf8}.table td{padding:13px 20px;border-bottom:1px solid var(--line);vertical-align:middle}.table tr:hover td{background:#fafaf8;cursor:pointer}.status-in_transit,.status-out_for_delivery{color:var(--email-d);background:var(--sky-t)}.status-delivered{color:var(--wa-d);background:var(--mint-t)}.status-exception,.status-rto{color:var(--crit);background:var(--rose-t)}.status-booked,.status-picked_up{color:var(--amber-d);background:var(--amber-t)}.static-banner{display:inline-flex;align-items:center;gap:8px;font-size:12px;font-weight:600;color:var(--amber-d);background:var(--amber-t);border-radius:8px;padding:6px 10px;margin-bottom:14px}.soon{font-size:9px;font-weight:700;color:var(--brand);margin-left:3px;vertical-align:super;line-height:0;cursor:help;-webkit-user-select:none;user-select:none}.nav .soon{margin-left:4px}.nav.on .soon{color:var(--brand)}.sidebar.collapsed .soon{display:none}.soon-bar{display:flex;align-items:center;gap:10px;font-size:12.5px;color:var(--ink2);background:linear-gradient(90deg,var(--brand-t),var(--soft) 70%,transparent);border:1px solid var(--brand-a);border-radius:12px;padding:9px 14px;margin-bottom:18px}.soon-bar b{color:var(--brand);font-weight:700}.soon-bar-ico{width:22px;height:22px;border-radius:7px;background:#fff;color:var(--brand);display:flex;align-items:center;justify-content:center;font-size:11px;flex-shrink:0;box-shadow:0 1px 3px #e23b262e}.soon-legend{font-size:11px;color:var(--muted);padding:10px 11px 2px}.soon-legend .soon{margin:0 2px 0 0}.modal-back{position:fixed;top:0;right:0;bottom:0;left:0;background:#1416226b;display:flex;align-items:flex-start;justify-content:center;z-index:9998;padding:56px 16px;overflow:auto}.modal{background:var(--panel);border-radius:16px;width:100%;max-width:460px;box-shadow:0 30px 80px -28px #0000008c;overflow:hidden}.modal-h{padding:16px 22px;border-bottom:1px solid var(--line);display:flex;align-items:center;font-size:16px;font-weight:700}.modal-b{padding:18px 22px 6px}.modal-f{padding:14px 22px;border-top:1px solid var(--line);display:flex;gap:8px;justify-content:flex-end}.flabel{font-size:11.5px;font-weight:600;color:var(--ink3);margin-bottom:6px;display:block}.finput{font-size:13px;padding:9px 12px;border-radius:9px;margin-bottom:13px}.dup-warn{background:var(--amber-t);color:var(--amber-d);border-radius:10px;padding:9px 12px;font-size:12.5px;margin-bottom:13px}.numtag{font-size:11px;font-weight:600;color:var(--muted)}.page-head{display:flex;align-items:center;gap:12px;margin-bottom:14px;flex-wrap:wrap}.page-head .t{font-size:16px;font-weight:700}.inline-select{font:inherit;font-size:13px;border:0;background:transparent;cursor:pointer;outline:none;text-align:right;color:inherit}.scope-sel{font:inherit;font-size:11.5px;border:1px solid var(--line2);border-radius:7px;padding:3px 6px;background:#fff;color:var(--ink2)}.scope-sel.off{color:var(--muted);background:var(--soft)}.tl-list{display:flex;flex-direction:column}.tl-item{display:flex;gap:12px;padding:12px 0;border-bottom:1px solid var(--line)}.tl-item:last-child{border-bottom:0}.tl-ico{width:32px;height:32px;flex-shrink:0;border-radius:10px;display:flex;align-items:center;justify-content:center;font-size:14px}.card-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:12px}.static-card{padding:16px 18px;display:flex;flex-direction:column;align-items:flex-start;color:inherit}.static-card:hover{border-color:var(--brand-a)}.kanban{display:flex;gap:14px;overflow-x:auto;padding-bottom:8px}.kcol{min-width:240px;flex:1}.kcolhead{display:flex;align-items:center;gap:8px;margin-bottom:10px;padding:0 4px}.kcolhead .n{font-size:13px;font-weight:700}.dcard{display:block;background:#fff;border:1px solid var(--line);border-radius:13px;padding:13px;margin-bottom:10px;color:inherit;box-shadow:0 2px 6px -4px #1e1e3c1a}.dcard .t{font-size:13.5px;font-weight:600;line-height:1.35}.dcard .co{font-size:12px;color:var(--muted);margin-top:3px}.dcard .ft{display:flex;align-items:center;justify-content:space-between;margin-top:12px}.dcard .amt{font-size:13.5px;font-weight:700}.home-hero{display:flex;align-items:center;justify-content:space-between;gap:16px 24px;flex-wrap:wrap;margin-bottom:22px}.home-hero .sub{margin-top:4px}.home-search{display:flex;gap:8px;min-width:min(360px,100%)}.home-search .input{width:240px}.home-tile{color:inherit;transition:border-color .15s}.home-tile:hover{border-color:var(--brand-a)}.home-grid{display:grid;grid-template-columns:1.55fr 1fr;gap:16px}.home-panel{overflow:hidden}.home-panel-head{display:flex;align-items:center;justify-content:space-between;padding:14px 18px 10px;font-size:15px;font-weight:700}.home-link{font-size:12.5px;font-weight:600;color:var(--brand)}.home-row{display:flex;align-items:center;gap:13px;padding:11px 18px;color:inherit;border-top:1px solid var(--line)}.home-row:hover{background:#fafaf8}.home-row-body{flex:1;min-width:0}.home-row-body .t{font-size:13.5px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.home-ico{width:34px;height:34px;border-radius:10px;display:flex;align-items:center;justify-content:center;flex-shrink:0}.home-ico.voice{background:var(--brand-t);color:var(--brand)}.home-ico.warn{background:var(--rose-t);color:var(--rose)}.home-ico.ticket{background:var(--amber-t);color:var(--amber-d)}.home-bars{display:flex;flex-direction:column;gap:14px}.home-bar-lab{display:flex;justify-content:space-between;font-size:12.5px;margin-bottom:6px;color:var(--ink3);font-weight:500}.home-bar-track{height:7px;border-radius:4px;background:var(--soft)}.home-bar-fill{height:100%;border-radius:4px;background:var(--brand);min-width:0}.home-resolved{margin-top:18px;padding-top:15px;border-top:1px solid var(--line);display:flex;justify-content:space-between;align-items:baseline}.home-actions{display:flex;gap:8px;margin-top:16px}.softphone-dock{position:fixed;right:20px;bottom:16px;width:360px;max-width:calc(100vw / var(--z) - 40px);padding:12px 14px;background:var(--panel);border:1px solid var(--line2);border-radius:12px;box-shadow:var(--sh);z-index:40}.softphone-dock.live{border-color:var(--brand);box-shadow:0 0 0 2px color-mix(in srgb,var(--brand) 25%,transparent),var(--sh)}.softphone-head{display:flex;align-items:center;gap:10px;margin-bottom:8px}.softphone-wrapup{margin-top:10px;padding-top:10px;border-top:1px solid var(--line)}.softphone-fab{position:fixed;right:20px;bottom:20px;z-index:40;background:var(--brand);color:#fff;border:none;border-radius:999px;padding:10px 16px;font-weight:600;cursor:pointer;box-shadow:var(--sh)}.softphone-fab.live{background:var(--rose)}.voice-dot{display:inline-flex;align-items:center;gap:7px;padding:5px 10px;border:1px solid var(--line2);border-radius:999px;background:var(--panel);color:var(--ink2);font-size:12.5px;font-weight:600;cursor:default}.voice-dot:not(:disabled){cursor:pointer}.iv-call-dialog,.connection-status-overlay{display:none!important}.softphone-phase{display:flex;align-items:center;gap:8px;margin-bottom:10px;padding:8px 10px;border-radius:10px;background:var(--soft);font-size:13px;font-weight:600}.softphone-phase.calling,.softphone-phase.ringing{color:var(--amber-d);background:var(--amber-t)}.softphone-phase.connected{color:var(--wa-d);background:var(--mint-t)}.monitor-layout{display:flex;flex-direction:row;gap:0;min-height:calc(100vh / var(--z) - 63px);margin:-14px -32px -180px}.monitor-main{flex:1;min-width:0;padding:20px 24px 100px;overflow-y:auto}.monitor-rail{width:236px;flex-shrink:0;border-left:1px solid var(--line);padding:18px 14px;overflow-y:auto;background:var(--panel)}.mchip{font-size:12px;font-weight:600;padding:6px 12px;border-radius:9px;border:1px solid var(--line);background:#fff;color:var(--ink3);cursor:pointer;display:inline-flex;align-items:center;gap:6px}.mchip.on{background:var(--ink);border-color:var(--ink);color:#fff}.mchip:disabled{cursor:not-allowed;opacity:.5}.monitor-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(340px,1fr));gap:14px}.mtile{padding:16px 18px;border-left:3px solid var(--voice)}.mtile.history{border-left-color:var(--line2);opacity:.95}.wf{display:flex;align-items:flex-end;gap:2px;height:20px;flex-shrink:0}.wf span{width:3px;background:var(--voice);border-radius:2px;opacity:.75}.mtile .tx{background:var(--soft);border-radius:10px;padding:10px 12px;margin:10px 0 12px;font-size:12px;line-height:1.5;cursor:pointer}.mtile .tx .lab{font-size:10px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:var(--brand);margin-bottom:5px}.mact{display:inline-flex;align-items:center;gap:5px;font-size:11.5px;font-weight:600;color:var(--ink3);background:#fff;border:1px solid var(--line2);border-radius:8px;padding:6px 9px;cursor:pointer}.mact.br{color:var(--brand);background:var(--brand-t);border-color:var(--brand-a)}.mact:disabled{cursor:default}.mact:disabled:not(.br){opacity:.45}.mact.rd{color:var(--rose);background:var(--rose-t);border-color:#f6d3d6}.tx-modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#14162859;z-index:50;display:grid;place-items:center;padding:24px}.tx-modal{background:var(--panel);border-radius:16px;border:1px solid var(--line);box-shadow:0 14px 34px -12px #1e1e3c47;width:min(560px,100%);max-height:min(calc(80vh / var(--z)),640px);overflow:hidden;padding:20px 22px;display:flex;flex-direction:column}.tx-modal-body{flex:1;min-height:0;overflow-y:auto}.linkish{color:var(--brand);font-weight:600;font-size:11.5px;cursor:pointer;background:none;border:0;padding:0}.login-page{min-height:calc(100vh / var(--z));display:grid;grid-template-columns:minmax(0,1.25fr) minmax(420px,1fr);background:#f2f3f5}.login-art{position:relative;overflow:hidden;background:radial-gradient(110% 90% at 60% 45%,#1a0d09,#070404 70%);color:#fff;display:flex;flex-direction:column;justify-content:flex-end;padding:44px 52px}.login-art:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;z-index:1;pointer-events:none;background:linear-gradient(20deg,#050303d9,#05030300 45%)}.login-art canvas{position:absolute;top:0;right:0;bottom:0;left:0;width:100%;height:100%}.login-art>:not(canvas){position:relative;z-index:2}.login-art-copy .k{font-size:20px;color:#f2f2f4;font-weight:500}.login-art-copy .h{font-size:44px;font-weight:800;letter-spacing:-.025em;margin:8px 0 14px;line-height:1.05}.login-art-copy .s{font-size:17px;color:#f2f2f4;max-width:440px;line-height:1.5}.login-art-copy .s b{color:#ff5a3c;font-weight:500}.login-form-wrap{display:grid;place-items:center;padding:40px 28px;background:linear-gradient(180deg,#f4f5f7,#eef0f3)}.login-form-wrap .input{background:#fff}.login-card{width:min(380px,100%)}.login-brand{display:flex;align-items:center;gap:10px;padding-bottom:16px}.login-card h1{margin:0 0 8px;font-size:28px;letter-spacing:-.02em;line-height:1.2}.login-card p{margin:0 0 26px;color:var(--ink3);font-size:13.5px}.login-card .input{padding:12px 14px;border-radius:11px}.login-card .btn{padding:12px 15px;border-radius:11px;font-size:14px}.login-foot{margin-top:22px;font-size:12px;color:var(--muted);text-align:center}@media (max-width: 900px){.login-page{grid-template-columns:1fr}.login-art{min-height:260px;padding:28px}.login-art-copy .h{font-size:28px}}.cd-page{max-width:1180px}.cd-crumb{display:flex;align-items:center;gap:6px;font-size:12.5px;color:var(--muted);font-weight:600;margin-bottom:10px}.cd-crumb a{color:var(--ink3)}.cd-crumb a:hover{color:var(--brand)}.cd-crumb-sep{color:var(--muted);font-weight:500}.cd-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:14px;flex-wrap:wrap}.cd-title-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.cd-title{margin:0;font-size:22px;font-weight:700;letter-spacing:-.02em}.cd-subtitle{margin-top:6px;font-size:13px;color:var(--ink3);line-height:1.4}.cd-dot{margin:0 6px;color:var(--muted)}.cd-actions{display:flex;gap:8px;flex-wrap:wrap;flex-shrink:0}.cd-pill{font-size:11.5px;font-weight:600;padding:4px 10px;border-radius:999px;background:var(--soft);color:var(--ink2)}.cd-pill.transit{color:var(--email-d);background:var(--sky-t)}.cd-pill.delivered{color:var(--wa-d);background:var(--mint-t)}.cd-pill.exception{color:var(--crit);background:var(--rose-t)}.cd-pill.booked{color:var(--amber-d);background:var(--amber-t)}.cd-tabs{display:inline-flex;gap:4px;background:var(--soft);border-radius:10px;padding:3px;margin-bottom:16px}.cd-tab{font:inherit;font-size:13px;font-weight:500;color:var(--muted);background:transparent;border:0;border-radius:8px;padding:7px 14px;cursor:pointer}.cd-tab.on{background:#fff;color:var(--ink);font-weight:600;box-shadow:0 1px 3px #2a2e3c14}.cd-route{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:18px;padding:18px 22px;margin-bottom:16px}.cd-route-city{font-size:14px;font-weight:700}.cd-route-lab{font-size:11.5px;color:var(--muted);margin-top:2px}.cd-route-end-right{text-align:right}.cd-route-track{min-width:0;padding:18px 8px 4px}.cd-route-line{position:relative;height:3px;background:var(--line2);border-radius:999px}.cd-route-fill{height:100%;background:var(--brand);border-radius:999px}.cd-route-truck{position:absolute;top:50%;transform:translate(-50%,-50%);display:flex;flex-direction:column;align-items:center;gap:2px}.cd-route-via{position:absolute;bottom:calc(100% + 6px);white-space:nowrap;font-size:11px;font-weight:600;color:var(--brand);background:var(--brand-t);padding:2px 8px;border-radius:999px}.cd-route-ico{font-size:16px;line-height:1;filter:grayscale(.15)}.cd-grid{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(240px,.9fr);gap:16px;align-items:start}.cd-col-main,.cd-col-side{display:flex;flex-direction:column;gap:14px;min-width:0}.cd-panel{padding:16px 18px}.cd-h3{margin:0 0 14px;font-size:14px;font-weight:700}.cd-section-head{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:12px}.cd-timeline{display:flex;flex-direction:column}.cd-tl-row{display:grid;grid-template-columns:108px 28px 1fr;gap:10px;align-items:start;padding:8px 0;position:relative}.cd-tl-when{font-size:12px;color:var(--muted);padding-top:6px;text-align:right}.cd-tl-rail{position:relative;display:flex;justify-content:center;padding-top:2px}.cd-tl-rail:before{content:"";position:absolute;top:28px;bottom:-16px;left:50%;width:1px;background:var(--line2);transform:translate(-50%)}.cd-tl-row:last-child .cd-tl-rail:before{display:none}.cd-tl-emoji{width:28px;height:28px;border-radius:50%;background:var(--soft);border:1px solid var(--line);display:flex;align-items:center;justify-content:center;font-size:13px;z-index:1}.cd-tl-row.current .cd-tl-emoji{background:var(--brand-t);border-color:var(--brand-a)}.cd-tl-row.expected{opacity:.72}.cd-tl-title{font-size:13.5px;font-weight:600;line-height:1.35}.cd-tl-hint{font-size:12px;color:var(--muted);margin-top:2px}.cd-composer-tabs{display:flex;gap:4px;margin-bottom:10px;flex-wrap:wrap}.cd-composer-tab{font:inherit;font-size:12px;font-weight:600;color:var(--ink3);background:var(--soft);border:0;border-radius:8px;padding:6px 11px;cursor:pointer}.cd-composer-tab.on{background:var(--ink);color:#fff}.cd-composer-input{width:100%;min-height:88px;resize:vertical;border:1px solid var(--line2);border-radius:10px;padding:10px 12px;font:inherit;font-size:13.5px;color:var(--ink);outline:none;background:#fff}.cd-composer-input:focus{border-color:var(--brand);box-shadow:0 0 0 3px var(--brand-t)}.cd-composer-ft{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-top:10px}.cd-activity-list{display:flex;flex-direction:column;gap:2px}.cd-activity-row{display:grid;grid-template-columns:32px 1fr auto;gap:10px;align-items:start;padding:10px 0;border-bottom:1px solid var(--line)}.cd-activity-row:last-child{border-bottom:0}.cd-activity-ico{width:28px;height:28px;border-radius:8px;display:flex;align-items:center;justify-content:center;font-size:13px;background:var(--amber-t)}.cd-activity-ico.call,.cd-activity-ico.email,.cd-activity-ico.whatsapp{background:var(--brand-t)}.cd-activity-kind{font-weight:700;font-size:13px;margin-right:6px}.cd-activity-text{font-size:13px;color:var(--ink2)}.cd-activity-when{font-size:12px;color:var(--muted);white-space:nowrap;padding-top:2px}.cd-col-side .kv{padding:10px 0;border-bottom:1px solid var(--line)}.cd-col-side .kv:last-child{border-bottom:0}.cd-linked-case{display:flex;align-items:center;gap:10px;background:var(--soft);border-radius:12px;padding:12px 14px}.cd-linked-tag{font-size:16px}.cd-linked-status{font-size:13.5px;font-weight:600}.cd-linked-subject{font-size:12.5px;color:var(--ink2);margin-top:2px}.cd-linked-num{font-size:12px;color:var(--muted);margin-top:2px}.cd-pager{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:12px;padding-top:10px;border-top:1px solid var(--line);flex-wrap:wrap}.cd-pager-btns{display:flex;align-items:center;gap:8px}.cd-pager-page{font-size:12px;color:var(--ink3)}.cd-filter-chips{display:flex;flex-wrap:wrap;gap:8px;margin:14px 0 18px}.cd-filter-chip{border:1px solid var(--line);background:#fff;color:var(--ink2);font-size:12.5px;font-weight:600;padding:6px 12px;border-radius:999px;cursor:pointer}.cd-filter-chip.on{background:var(--ink);color:#fff;border-color:var(--ink)}.cd-filter-chip:hover:not(.on){border-color:var(--ink3)}.cd-tl-hint.quote{font-style:italic;color:var(--ink3)}.cd-tl-cat-calls{background:var(--brand-t)!important}.cd-tl-cat-messages{background:var(--mint-t)!important}@media (max-width: 1120px){.tiles,.tiles-3{grid-template-columns:repeat(2,minmax(0,1fr))}.cd-grid{grid-template-columns:1fr}}@media (max-width: 900px){.app{flex-direction:column;height:auto;overflow:visible}.sidebar{display:none}.main{height:auto;overflow:visible}.content{overflow:visible;padding:20px 16px 160px}.tiles,.tiles-3,.home-grid{grid-template-columns:1fr}.home-search{width:100%}.home-search .input{width:100%;flex:1}.softphone-dock{left:12px;right:12px;max-width:none}.monitor-layout,.tickets-layout{flex-direction:column;margin:0}.monitor-rail,.tickets-rail{width:auto;border-left:0;border-top:1px solid var(--line)}.cd-route{grid-template-columns:1fr;gap:10px}.cd-route-end-right{text-align:left}.cd-tl-row{grid-template-columns:86px 28px 1fr}}.cbx{width:16px;height:16px;border:1.5px solid var(--line2);border-radius:5px;cursor:pointer;display:inline-block;flex-shrink:0;position:relative;background:#fff}.cbx.on{background:var(--brand);border-color:var(--brand)}.cbx.on:after{content:"";position:absolute;left:4px;top:1px;width:5px;height:9px;border:solid #fff;border-width:0 2px 2px 0;transform:rotate(45deg)}.cbx:focus-visible{outline:2px solid var(--brand-a);outline-offset:2px}.editable{cursor:pointer;border-radius:6px}.editable:hover{box-shadow:0 0 0 2px var(--brand-t)}.editable:focus-visible{outline:2px solid var(--brand-a);outline-offset:2px}.lbl-tag{font-size:10px;font-weight:600;padding:2px 7px;border-radius:5px}.entc{font-size:10px;font-weight:700;padding:2px 7px;border-radius:5px;white-space:nowrap;display:inline-block;vertical-align:middle;letter-spacing:.01em}.sctrl:disabled{opacity:.5;cursor:not-allowed}.pmenu{position:fixed;z-index:300;background:#fff;border:1px solid var(--line2);border-radius:11px;box-shadow:0 14px 34px -12px #1e1e3c4d;padding:5px;min-width:160px}.pmenu-opt{padding:8px 11px;border-radius:8px;cursor:pointer;font-size:13px;display:flex;align-items:center;gap:9px}.pmenu-opt:hover,.pmenu-opt:focus-visible{background:var(--soft);outline:none}.bulkbar{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding:10px 14px;margin-bottom:14px;background:var(--brand-t);border:1px solid var(--brand-a);border-radius:12px}.bulkcount{font-size:12.5px;font-weight:600;color:var(--brand)}.bboard{display:flex;gap:16px;overflow-x:auto;padding-bottom:8px;align-items:flex-start}.bcol{width:288px;flex-shrink:0}.bcol.over{outline:2px dashed var(--brand-a);outline-offset:3px;border-radius:14px}.bcolh{display:flex;align-items:center;gap:8px;padding:2px 6px 10px}.bcolh .n{font-size:12.5px;font-weight:700}.bcolh .c{font-size:11px;font-weight:600;color:var(--muted);background:var(--line);border-radius:999px;padding:1px 8px}.bcard{background:#fff;border:1px solid var(--line);border-radius:12px;padding:12px 13px;margin-bottom:9px;box-shadow:0 1px 2px #1e1e3c0d;cursor:pointer}.bcard:hover{border-color:var(--line2)}.bcard[draggable=true]{cursor:grab}.bcard[draggable=true]:active{cursor:grabbing}.bempty{padding:14px 8px}.bcol .cd-pager{margin-top:6px;padding-top:8px;border-top:0}.bboard.fit{display:grid;grid-auto-flow:column;grid-auto-columns:minmax(0,1fr);gap:10px;overflow-x:visible}.bboard.fit .bcol{width:auto;min-width:0}.bboard.fit .bcolh{flex-wrap:wrap;gap:4px 6px;padding:2px 2px 10px}.bboard.fit .bcard{padding:10px 11px;overflow-wrap:anywhere}.tkv-layout{display:flex;margin:-14px -32px -180px;height:calc(100vh / var(--z) - 63px);position:relative}.tkv-main{flex:1;min-width:0;display:flex;flex-direction:column;border-right:1px solid var(--line)}.tkv-head{padding:16px 28px;border-bottom:1px solid var(--line)}.tkv-title{font-size:19px;font-weight:700;letter-spacing:-.01em}.tkv-seg{display:inline-flex;background:var(--soft);border-radius:9px;padding:3px;margin-right:8px}.tkv-seg button{font:inherit;font-size:12px;font-weight:600;border:none;background:transparent;color:var(--ink3);border-radius:7px;padding:6px 12px;cursor:pointer}.tkv-seg button.on{background:#fff;color:var(--ink);box-shadow:0 1px 3px #00000014}.tkv-status{display:inline-flex;align-items:center;gap:7px;font:inherit;font-size:12.5px;font-weight:600;border:1px solid var(--brand-a);border-radius:9px;padding:7px 12px}.tkv-steps{display:flex;align-items:center;gap:5px;margin-top:14px;flex-wrap:wrap}.tkv-step{display:inline-flex;align-items:center;gap:6px;font:inherit;font-size:11.5px;font-weight:600;background:none;border:0;padding:0;cursor:pointer}.tkv-step:disabled{cursor:default}.tkv-dot{width:20px;height:20px;border-radius:50%;border:2px solid;display:flex;align-items:center;justify-content:center;font-size:10px;font-weight:700}.tkv-thread{flex:1;min-height:0;overflow-y:auto;padding:22px 28px}.tkv-txbtn{font-size:11.5px;background:#fff;border:1px solid var(--line);padding:6px 13px;border-radius:999px;cursor:pointer;font-family:inherit}.tkt-row{display:flex;gap:12px;max-width:82%;margin-bottom:18px}.tkt-out{margin-left:auto;flex-direction:row-reverse}.tkt-av{width:30px;height:30px;flex-shrink:0;border-radius:9px;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700}.tkt-who{display:flex;align-items:baseline;gap:8px;margin-bottom:5px;font-size:12px;font-weight:600}.tkt-t{font-size:10.5px;color:#b4b8c4;font-weight:400}.tkt-b{padding:12px 15px;font-size:14px;line-height:1.55;white-space:pre-wrap;overflow-wrap:anywhere}.tkt-b-in{background:#fff;border:1px solid var(--line);border-radius:6px 15px 15px}.tkt-b-note{background:#fefbf2;border:1px solid #F3E6C8;border-radius:6px 15px 15px}.tkt-b-out{background:var(--brand-t);border:1px solid var(--brand-a);border-radius:15px 6px 15px 15px}.tkt-lbl{font-size:10.5px;font-weight:700;color:var(--amber-d);letter-spacing:.04em}.tkt-sys{display:flex;justify-content:center;margin-bottom:18px}.tkt-sys span{font-size:11px;background:var(--soft);padding:4px 12px;border-radius:999px}.tkv-comp{border-top:1px solid var(--line);padding:10px 28px 16px;flex-shrink:0;background:var(--bg)}.tkv-tab{font:inherit;font-size:12.5px;color:var(--muted);padding:6px 12px;background:none;border:0;border-bottom:2px solid transparent;cursor:pointer}.tkv-tab.on{font-weight:600;color:var(--brand);border-bottom-color:var(--brand)}.tkv-ta{display:block;width:100%;box-sizing:border-box;border:0;outline:0;resize:vertical;font:inherit;font-size:14px;padding:13px 14px;min-height:64px;background:transparent}.tkv-rail{width:330px;flex-shrink:0;padding:20px 22px 28px;background:var(--panel);overflow-y:auto}.tkv-h{font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);margin:22px 0 6px}.tkv-rail>.tkv-h:first-child{margin-top:0;margin-bottom:10px}.tkv-tl{flex:1;min-height:0;overflow-y:auto;max-width:760px;width:100%;margin:0 auto;padding:22px 20px 44px;box-sizing:border-box}.tkv-req{position:absolute;top:0;right:0;bottom:0;left:0;background:#f6f7fb;overflow-y:auto;z-index:5}.tkv-req-banner{background:var(--amber-t);border-bottom:1px solid #F0DFB4;padding:9px 20px;font-size:12px;font-weight:600;color:var(--amber-d);display:flex;align-items:center;gap:14px;flex-wrap:wrap}.tkv-req-back{display:inline-flex;align-items:center;gap:5px;font:inherit;font-size:12px;font-weight:700;color:var(--amber-d);background:#fff;border:1px solid #F0DFB4;border-radius:8px;padding:5px 10px;cursor:pointer}.tkv-req-back:hover{background:#fff8e6}.tlrow{display:grid;grid-template-columns:70px 30px 1fr;gap:12px;align-items:start;padding:11px 0}.tlrow .tlt{font-size:11.5px;color:var(--muted);font-weight:600;text-align:right;padding-top:5px}.tlnode{position:relative;display:flex;justify-content:center}.tlnode .rg{width:30px;height:30px;border-radius:9px;display:flex;align-items:center;justify-content:center;font-size:14px;z-index:1}.tlnode .ln{position:absolute;top:30px;bottom:-11px;width:2px;background:var(--line2)}.tlchip{font:inherit;font-size:12px;font-weight:600;padding:5px 11px;border-radius:9px;border:1px solid var(--line);background:#fff;color:var(--ink3);cursor:pointer}.tlchip.on{background:var(--ink);border-color:var(--ink);color:#fff}@media (max-width: 900px){.tkv-layout{flex-direction:column;margin:0;height:auto}.tkv-thread,.tkv-tl{overflow:visible}.tkv-rail{width:auto}.tkt-row{max-width:100%}}.tkv-ico{width:30px;height:30px;border-radius:8px;background:#fff;border:1px solid var(--line2);color:var(--ink3);cursor:pointer;display:flex;align-items:center;justify-content:center}.tkv-ico:disabled{opacity:.5;cursor:not-allowed}.tkv-split{display:inline-flex}.tkv-split .btn:first-child{border-radius:9px 0 0 9px}.tkv-split .btn:last-child{border-radius:0 9px 9px 0;border-left:1px solid rgba(255,255,255,.35);padding:0 10px}.tkv-link{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--ink2);padding:6px 0}.ntk-label{font-size:11px;font-weight:700;letter-spacing:.03em;text-transform:uppercase;color:var(--muted);margin-bottom:6px}.ichip{font-size:11.5px;font-weight:600;padding:5px 10px;border-radius:8px;border:1px solid var(--line);background:#fff;color:var(--ink3);display:inline-flex;align-items:center;gap:5px}.ichip.on{background:var(--ink);border-color:var(--ink);color:#fff}.sendto{border-bottom:1px solid var(--line)}.sendto-row{display:flex;align-items:center;gap:10px;padding:7px 14px;border-bottom:1px solid var(--line)}.sendto-row:last-of-type{border-bottom:0}.sendto-k{width:52px;flex-shrink:0;font-size:12px;color:var(--muted)}.sendto-in{flex:1;min-width:0;border:0;outline:0;font:inherit;font-size:13px;background:transparent;color:var(--ink)}.sendto-via{font-size:11px;font-weight:600;color:var(--wa-d);background:var(--mint-t);border-radius:999px;padding:2px 9px;white-space:nowrap}.sendto-warn{padding:8px 14px;font-size:12.5px;color:var(--amber-d);background:var(--amber-t)}.tkv-issue{background:#fff;border:1px solid var(--line2);border-left:4px solid var(--brand);border-radius:12px;padding:16px 18px;margin-bottom:22px}.tkv-issue-h{display:flex;align-items:baseline;justify-content:space-between;gap:12px;font-size:11px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:var(--muted);margin-bottom:8px}.tkv-issue-h .sub{font-size:11px;margin:0;text-transform:none;letter-spacing:0;font-weight:500}.tkv-issue-b{font-size:15.5px;line-height:1.6;color:var(--ink);white-space:pre-wrap;overflow-wrap:anywhere}.tkv-issue-tx{margin-top:10px;font-size:12px;background:none;border:0;padding:0;cursor:pointer;font-family:inherit}.lead-need{background:#fff;border:1px solid var(--line2);border-left:4px solid var(--chat);border-radius:12px;padding:16px 20px;margin-bottom:16px}.lead-need-h{font-size:11px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:var(--muted);margin-bottom:8px}.lead-need-b{font-size:15.5px;line-height:1.6;color:var(--ink);white-space:pre-wrap;overflow-wrap:anywhere;margin-bottom:10px}.lead-need-facts{display:flex;gap:7px;flex-wrap:wrap}.cell-main{font-size:13.5px;font-weight:600;display:flex;align-items:center;gap:7px;flex-wrap:wrap}.cell-snippet{font-size:12.5px;color:var(--ink2);margin-top:2px;overflow:hidden;text-overflow:ellipsis;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.cell-meta{font-size:11px;color:var(--muted);margin-top:2px}.cell-stack{display:flex;flex-direction:column;align-items:flex-start;gap:4px;min-width:0}.cell-warn{font-size:11.5px;font-weight:600;color:var(--amber-d)}.origin{display:inline-flex;align-items:center;gap:4px;font-size:11px;font-weight:600;padding:3px 8px;border-radius:999px;white-space:nowrap;flex-shrink:0}.origin.ai{color:#7a3a12;background:linear-gradient(135deg,#fff3e6,#fde6df);border:1px solid #F6D3C2}.origin.ai svg{color:var(--brand)}.origin.manual{color:var(--ink3);background:var(--soft);border:1px solid var(--line2)}.hot{display:inline-flex;align-items:center;gap:3px;font-size:11px;font-weight:700;color:var(--brand);background:var(--brand-t);padding:3px 8px;border-radius:999px;flex-shrink:0}.seg{display:inline-flex;background:var(--panel);border:1px solid var(--line);border-radius:999px;padding:3px;gap:2px}.seg button{font:inherit;font-size:12.5px;font-weight:600;border:0;background:transparent;color:var(--ink3);border-radius:999px;padding:6px 14px;cursor:pointer;display:inline-flex;align-items:center;gap:6px}.seg button.on{background:var(--ink);color:#fff}.phead{display:flex;align-items:center;gap:12px;margin-bottom:14px;flex-wrap:wrap}.phead .t{font-size:20px;font-weight:700;letter-spacing:-.02em}.phead .n{font-size:12px;font-weight:700;background:var(--panel);border:1px solid var(--line);border-radius:999px;padding:2px 10px;color:var(--ink2)}.sec-h{font-size:11px;font-weight:700;letter-spacing:.07em;text-transform:uppercase;color:var(--muted);margin-bottom:10px;display:flex;align-items:center;gap:8px}.fbar{display:flex;align-items:center;gap:10px 18px;flex-wrap:wrap;margin-bottom:16px;padding:12px 14px;background:var(--panel);border:1px solid var(--line);border-radius:16px}.fgroup{display:inline-flex;align-items:center;gap:6px;flex-wrap:wrap}.fgroup-l{font-size:11px;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.06em;margin-right:2px}.fchip{font:inherit;font-size:12.5px;font-weight:600;color:var(--ink2);background:var(--soft);border:1px solid transparent;border-radius:999px;padding:5px 11px;cursor:pointer;display:inline-flex;align-items:center;gap:6px;white-space:nowrap}.fchip:hover{border-color:var(--line2);background:#fff}.fchip.on{background:var(--ink);color:#fff}.fchip.on:hover{background:#2b2b31}.fchip.danger.on{background:var(--brand)}.fchip-n{font-size:10.5px;font-weight:700;color:var(--muted)}.fchip.on .fchip-n{color:#bdbdc4}.fclear{font:inherit;font-size:12px;font-weight:600;color:var(--brand);background:none;border:0;cursor:pointer;margin-left:auto}.fsearch{display:inline-flex;align-items:center;gap:8px;background:var(--soft);border-radius:999px;padding:7px 12px;color:var(--muted);min-width:240px}.fsearch input{border:0;outline:0;background:transparent;font:inherit;font-size:13px;color:var(--ink);flex:1;min-width:0}.fsearch button{border:0;background:none;color:var(--muted);cursor:pointer;padding:0;display:flex}.fsearch:focus-within{box-shadow:0 0 0 2px var(--brand-a);background:#fff}.lc{display:flex;flex-direction:column;gap:5px;min-width:0}.lc-bar{display:flex;gap:3px;width:100%;max-width:140px}.lc-bar span{flex:1;height:4px;border-radius:2px;background:var(--line2)}.lc-bar span.on{background:var(--ink)}.lc-bar span.cur{background:var(--brand)}.lc-bar.won span.on,.lc-bar.won span.cur{background:var(--wa)}.lgrid{display:grid;align-items:center;gap:14px;padding:14px 20px}.lhead{font-size:10.5px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);border-bottom:1px solid var(--line);padding-top:12px;padding-bottom:12px}.lrow2{border-bottom:1px solid var(--line);cursor:pointer;transition:background .12s}.lrow2:last-child{border-bottom:0}.lrow2:hover{background:#fafaf8}.lrow2.dim{opacity:.55}.lrow2.is-hot{box-shadow:inset 3px 0 0 var(--brand)}.l-name{font-size:14px;font-weight:700;letter-spacing:-.01em;display:flex;align-items:center;gap:7px;flex-wrap:wrap}.l-req{font-size:13px;color:var(--ink);line-height:1.45;overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.l-req.none{color:var(--muted);font-style:italic}.l-route{display:inline-flex;align-items:center;gap:4px;font-size:11.5px;font-weight:600;color:var(--email-d);margin-top:4px}.l-contact{display:flex;flex-direction:column;gap:3px;min-width:0;font-size:12.5px}.l-contact span{display:inline-flex;align-items:center;gap:6px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--ink2)}.l-contact svg{color:var(--muted)}.lov{display:grid;grid-template-columns:1.6fr 1fr 1fr;gap:14px;margin-bottom:16px}.lov-c{background:var(--panel);border:1px solid var(--line);border-radius:var(--r);padding:16px 18px;box-shadow:var(--sh-card);min-width:0}.lov-c.req{grid-row:span 2;border-top:4px solid var(--brand)}.lov-req{font-size:16px;line-height:1.6;color:var(--ink);white-space:pre-wrap;overflow-wrap:anywhere;margin-bottom:12px}.lov-req.none{color:var(--muted);font-size:14px;font-style:italic}.lov-line{display:flex;align-items:center;gap:9px;font-size:13px;padding:6px 0;color:var(--ink2);min-width:0;overflow-wrap:anywhere}.lov-line svg{color:var(--muted)}.lov-who{display:flex;align-items:center;gap:10px}.lov-who .av{width:36px;height:36px}.lov-who b{display:block;font-size:14px}.lov-who small{font-size:12px;color:var(--muted)}.av.ai{background:linear-gradient(135deg,#fff3e6,#fde6df);color:var(--brand)}.lov-who .inline-select{text-align:left;font-weight:700;font-size:14px;padding:0;max-width:100%}.tboard{display:grid;grid-auto-flow:column;grid-auto-columns:minmax(260px,1fr);gap:16px;overflow-x:auto;padding-bottom:8px;align-items:start}.tcol{min-width:0;border-radius:18px;padding:4px}.tcol.over{outline:2px dashed var(--brand-a);outline-offset:2px}.tcolh{display:flex;align-items:center;gap:8px;padding:2px 6px 12px}.tcolh .n{font-size:17px;font-weight:700;letter-spacing:-.01em}.tcolh .c{font-size:12px;font-weight:700;background:var(--panel);border:1px solid var(--line);border-radius:999px;padding:1px 9px;color:var(--ink2)}.tcard{background:var(--panel);border:1px solid var(--line);border-radius:16px;padding:14px 15px 12px;margin-bottom:12px;cursor:pointer;box-shadow:var(--sh-card);transition:transform .12s,box-shadow .12s}.tcard:hover{transform:translateY(-1px);box-shadow:0 12px 28px -16px #14141659}.tcard[draggable=true]{cursor:grab}.tcard.mine{background:linear-gradient(150deg,#ffffffeb,#ffeee8c7);border-color:var(--brand-a);box-shadow:inset 0 1px #ffffffe6,0 12px 30px -18px #c42e1b73;backdrop-filter:saturate(170%) blur(16px);-webkit-backdrop-filter:saturate(170%) blur(16px)}.tcard.mine .tc-ft{border-top-color:#c42e1b24}.tc-tags{display:flex;gap:6px;align-items:center;flex-wrap:wrap;margin-bottom:9px}.tc-tags .spacer{flex:1}.tc-title{font-size:14px;font-weight:700;line-height:1.35;letter-spacing:-.01em;overflow-wrap:anywhere}.tc-desc{font-size:12.5px;color:var(--ink3);line-height:1.5;margin-top:5px;overflow:hidden;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow-wrap:anywhere}.tc-desc.none{font-style:italic;color:var(--muted)}.tc-who{display:flex;align-items:center;gap:8px;margin-top:11px;min-width:0}.tc-who .av{width:28px;height:28px;font-size:10px;background:var(--soft);color:var(--ink2)}.tcard.mine .tc-who .av{background:#fff;color:var(--brand-d)}.tc-who b{display:block;font-size:12.5px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.tc-meta{font-size:11px;color:var(--muted)}.tc-ft{display:flex;align-items:center;gap:10px;margin-top:11px;padding-top:10px;border-top:1px solid var(--line);font-size:11.5px;color:var(--ink3)}.tc-ft .spacer{flex:1}.tc-ft span{display:inline-flex;align-items:center;gap:5px}.tc-sla.risk{color:var(--brand);font-weight:700}.you{font-size:10px;font-weight:700;color:#fff;background:var(--brand);border-radius:999px;padding:2px 8px}.trow{display:grid;align-items:center;gap:12px;padding:14px 20px;border-bottom:1px solid var(--line)}.trow:last-child{border-bottom:0}.trow:hover{background:#fafaf8}.trow.mine{box-shadow:inset 3px 0 0 var(--brand);background:linear-gradient(90deg,rgba(253,236,233,.6),transparent 40%)}.tblhead.trow:hover{background:transparent}.trow .cell-snippet{-webkit-line-clamp:2;margin-top:4px}.cell-snippet.none{font-style:italic;color:var(--muted)}.tkd{display:flex;margin:-14px -32px -180px;height:calc(100vh / var(--z) - 63px);position:relative}.tkd-main{flex:1;min-width:0;overflow-y:auto;padding:14px 24px 80px 32px}.tkd-card{background:var(--panel);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--sh-card);padding:18px 20px;margin-bottom:14px}.tkd-hero,.tkd-flow{background:linear-gradient(135deg,#ffffffdb,#fff4f0a8);border:1px solid rgba(255,255,255,.95);box-shadow:inset 0 1px #ffffffe6,0 14px 34px -22px #3c140a66;backdrop-filter:saturate(170%) blur(18px);-webkit-backdrop-filter:saturate(170%) blur(18px)}.tkd-hero{padding:20px 22px 18px}.tkd-hero .tkv-title{font-size:22px}.tkd-hero .sub b{color:var(--ink)!important}.tkd-flow{display:flex;align-items:center;gap:16px;padding:12px 18px;margin-bottom:14px;border-radius:var(--r);flex-wrap:wrap}.tkd-flow-l{font-size:11px;font-weight:700;letter-spacing:.07em;text-transform:uppercase;color:var(--muted)}.tkd-steps{display:flex;align-items:center;flex-wrap:wrap;row-gap:8px}.tkd-link{width:16px;height:2px;border-radius:2px;background:var(--line2)}.tkd-step{font:inherit;font-size:12.5px;font-weight:600;border:1px solid var(--line2);background:#ffffffd9;color:var(--ink2);border-radius:999px;padding:6px 13px;cursor:pointer;display:inline-flex;align-items:center;gap:7px;transition:transform .12s,border-color .12s,box-shadow .12s}.tkd-step .d{width:8px;height:8px;border-radius:50%}.tkd-step:disabled{cursor:default;opacity:.42}.tkd-step.done,.tkd-step.cur{opacity:1}.tkd-step.cur{color:#fff;box-shadow:0 8px 18px -10px #1414168c}.tkd-step:not(:disabled):not(.cur):hover{border-color:var(--ink3);transform:translateY(-1px)}.tkd-issue{font-size:16px;line-height:1.65;color:var(--ink);white-space:pre-wrap;overflow-wrap:anywhere}.tkd-issue.none{color:var(--muted);font-style:italic;font-size:14px}.tkd-props{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:0;border-top:1px solid var(--line);margin-top:16px}.tkd-prop{padding:12px 14px 12px 0;border-bottom:1px solid var(--line);min-width:0}.tkd-prop .k{font-size:11px;font-weight:600;color:var(--muted);margin-bottom:5px}.tkd-prop .v{font-size:13px;font-weight:600;overflow-wrap:anywhere}.tkd-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.tkd-grid>.tkd-card{margin-bottom:0}.tkd-stack{display:flex;flex-direction:column;gap:14px;margin-bottom:14px}.tkd-copilot{background:linear-gradient(180deg,#fff8f6,#fff 60%);border-color:var(--brand-a)}.tkc{width:470px;flex-shrink:0;display:flex;flex-direction:column;background:var(--panel);border-left:1px solid var(--line);min-height:0;transition:width .18s ease}.tkc.full{position:absolute;top:0;right:0;bottom:0;left:0;width:auto;z-index:8;border-left:0}.tkc.min{width:54px;cursor:pointer;align-items:center;padding-top:14px;gap:10px;background:var(--side);border-left:0}.tkc-vert{writing-mode:vertical-rl;transform:rotate(180deg);font-size:12.5px;font-weight:700;color:#fff;letter-spacing:.04em;display:flex;align-items:center;gap:8px}.tkc-n{font-size:11px;font-weight:700;background:var(--brand);color:#fff;border-radius:999px;padding:2px 7px}.tkc-h{display:flex;align-items:center;gap:8px;padding:12px 16px;border-bottom:1px solid var(--line);flex-shrink:0}.tkc-h .t{font-size:15px;font-weight:700}.tkc-body{flex:1;min-height:0;overflow-y:auto;padding:18px;background:var(--bg)}.tkc.full .tkc-body>*{max-width:860px;margin-left:auto;margin-right:auto}.tkc .tkv-comp{padding:10px 16px 14px;background:var(--panel)}.tkc.full .tkv-comp>*{max-width:860px;margin-left:auto;margin-right:auto}.tkc .tkt-row{max-width:92%}.tkc .seg button{padding:5px 11px;font-size:12px}.tkc-h{flex-wrap:wrap;row-gap:8px}.tkc.full .tkc-h .seg{max-width:520px;margin:0 auto}@media (max-width: 1200px){.tkd-props{grid-template-columns:repeat(2,minmax(0,1fr))}.lov{grid-template-columns:1fr 1fr}}@media (max-width: 900px){.tkd{flex-direction:column;margin:0;height:auto}.tkd-main{overflow:visible;padding:0}.tkc,.tkc.full{position:static;width:auto;border-left:0}.tkc.min{flex-direction:row;justify-content:center;padding:12px;border-radius:var(--r)}.tkc-vert{writing-mode:horizontal-tb;transform:none}.tkd-grid,.lov{grid-template-columns:1fr}}